Google Maps for funeral homes
Google Business Profile management for funeral homes
We keep your profile complete, accurate and in line with Google's rules, so families can find you, and then we make sure the calls it brings in are answered.
Book a walkthroughQuick answer
To help families find your funeral home on Google Maps, keep your Google Business Profile verified, complete and accurate, earn reviews steadily, and keep your details the same everywhere online. Sleepless Director does that for you, then answers every call it brings in, day and night, in your funeral home's name.
What do we look after on your Google Business Profile?
Verification and ownership
Your profile verified, so Google knows it's really yours and is more likely to show it.
Categories
“Funeral home” as your primary category, and other categories only for services you really offer.
Hours, phone and website
Accurate details families can rely on, with a phone number that is always answered.
Description and services
Your funeral home described in plain words, with the services you offer listed.
Photos
Your exterior and entrance, so families recognize the building, and the rooms they'll sit in.
Duplicates and suspensions
Duplicate listings removed, and suspensions appealed through Google's own process.
Consistent listings
Your name, address and phone number the same across the directories Google reads.
Reviews, asked with care
Every family asked the same way at a sensible time, and every review answered with care.
What we won't do
Shortcuts that break Google's rules can remove a funeral home from Maps entirely. We don't take them.
- Add keywords or city names to your business name. Google doesn't permit it, and it can get a profile suspended.
- Buy, invent or reward reviews, or ask only the families we expect to be happy.
- Use an address you don't operate from.
- Promise you a set position. Google says there's no way to request or pay for a better local ranking.
How does it work?
- 1
A walkthrough
We look at your Google profile, your listings and how your calls are answered today, together.
- 2
We fix and complete it
Verification, categories, details, photos, duplicates: put right in line with Google's guidelines.
- 3
We keep it current, and answer the calls
Your profile stays accurate, reviews keep coming in the right way, and every call is answered in your funeral home's name.
Why do Google Maps and the phone belong together?
A better position on Maps only helps if the call is answered. Families find you at every hour, and the call button on your listing is often their next step. That's why we look after both: your profile, and every call it brings in. For how Google decides who appears, read the complete funeral home Google Maps guide.
Frequently asked questions
How do I optimize a funeral home Google Business Profile?
Verify the profile, set “Funeral home” as your primary category, complete every detail (hours, phone, website, description, services), add photos of your building and rooms, keep your name, address and phone number the same everywhere online, and ask every family for a review the same way. Google says complete, accurate profiles are more likely to show up in local results.
Can you guarantee our funeral home a top position on Google Maps?
No, and you should be wary of anyone who does. Google says there's no way to request or pay for a better local ranking. What we can do is make your profile as complete, accurate and well regarded as it can be.
How do you ask families for reviews?
The same way for every family, at a sensible time after the service, with nothing offered in return. Asking only the families you expect to be happy breaks Google's rules.
Does this include answering the calls Google Maps brings in?
Yes. Sleepless Director answers every call in your funeral home's name, day and night, books arrangement and pre-need meetings into your calendar, and transfers at-need calls to your on-call director.
Guides
- How to get more funeral home calls from Google Maps
- Why is my funeral home not showing up on Google Maps?
- Why is my funeral home ranking below competitors on Google Maps?
- How close does someone have to be to find your funeral home on Google Maps?
- What photos should a funeral home have on Google Maps?
- How do I see how many calls my funeral home gets from Google Maps?
- Why does my funeral home only show up when I search its exact name?
- How do I get my funeral home into the Google map pack?
- Why is my funeral home's Google Business Profile suspended?
- How do you reinstate a suspended funeral home Google Business Profile?